Terms of use

CloudVersa is operated by Pegasus Mortgage Lending Center Inc., 1457 McCowan Road, Suite 202, Toronto, Ontario M1S 5K7, Canada. In these terms “we” and “us” mean that company, and “you” means the organisation using CloudVersa and the people it gives access to.

These terms cover the CloudVersa platform, the account service at accounts.cloudversa.io, the applications you install from the marketplace, and this website. Using any of them means accepting these terms. If you are agreeing on behalf of a company or a firm, you are confirming that you may bind it.

CloudVersa is organised around one organisation per business. The organisation account itself is free. The person who creates it is its administrator and controls who else is admitted, what each person can see, and which applications the organisation installs.

Accounts belong to named people, not to job titles or shared mailboxes. You are responsible for keeping sign-in credentials private and for what is done under them, and for removing people who leave. Tell us promptly if you believe an account has been taken over.

Applications are licensed per seat. A seat is for one named individual. You may reassign a seat when someone leaves or changes role, but a single seat may not be shared between people, used as a team login, or passed around to keep the seat count down.

If we see one seat being used by several people, we may ask the organisation to buy the seats its actual users need, and we may limit access to that seat until it does.

Each application sets its own plans and its own price per seat, and they are shown on that application’s page and in the marketplace before you install it. The organisation account is free. Prices are in Canadian dollars and do not include applicable taxes unless we say so.

Every application starts with a 30-day trial of the whole application, for your whole organisation, with no card required to begin it. When the trial ends, access to that application stops unless a plan has been chosen. Nothing is charged automatically at the end of a trial, and what your organisation created during it is kept — choosing a plan restores access to it. Payments are taken by card through our payment processor, Square, which handles your card details — we do not hold them.

What you are being charged, and when, is shown to you at the point of purchase. Charges already taken are not refundable except where the law requires it or where we have plainly made a mistake, in which case tell us and we will put it right.

Prices are set per application and may change. Where use is materially out of proportion to the plan, and no plan has been agreed after we have raised it, we may move the organisation to a plan that does reflect its use, or introduce a usage-based charge for the part that goes beyond fair use.

We will give at least 30 days’ written notice, by email to the organisation’s administrator, before any price change or plan change takes effect for you. Nothing is charged retroactively for use before that notice. If you would rather not accept a change, you may stop using the application before it takes effect.

Prices shown today are provisional. They are held at our discretion and are not guaranteed for any period.

Do not use CloudVersa to break the law, to store or send material you have no right to, or to harass anyone. Do not attempt to reach another organisation’s data, probe or interfere with the service, get around access controls or seat limits, or resell access to people outside your organisation without our written agreement.

You are responsible for the information you put into the applications and for having the right to put it there. Several of our applications are used in regulated work — lending and legal practice among them — and meeting the obligations of your own profession and regulator remains yours to do. Our software is a tool for that work; it is not legal, financial or compliance advice.

The information your organisation puts into an application stays yours. We use it to run the service for you, and we do not sell it or use it to advertise to you. How the public website handles personal information is set out in our privacy policy.

If your organisation stops using CloudVersa, ask us and we will give you a copy of your data in a reasonable format before it is removed.

CloudVersa is under active development. We add, change and retire features, and we take the service down from time to time for maintenance. Where a change would meaningfully affect how you work, we will try to give notice first.

We do not promise a particular level of availability, a response time, or that the service will be uninterrupted or free of errors.

We use other companies to run CloudVersa — hosting, the database behind the platform, and Square for payments. If you connect an application to a service of your own, that connection is governed by that service’s terms, not ours.

You may stop using CloudVersa at any time. Ask us to close the organisation and we will close it.

We may suspend or close access where an account is being used to break these terms, where payment fails, or where use puts the service or other organisations at risk. Except where the problem is urgent, we will tell you first and give you a chance to put it right.

CloudVersa is provided as it is. To the extent the law allows, we exclude implied warranties, including that the service is fit for a particular purpose.

To the extent the law allows, we are not liable for lost profits, lost business, or indirect or consequential loss, and our total liability to you for any claim is limited to the amount you paid us for the application concerned in the twelve months before the claim arose. Nothing here limits liability that cannot be limited by law.

These terms are governed by the laws of the Province of Ontario and the laws of Canada that apply there, and the courts of Ontario have jurisdiction.

We may update these terms. The date at the top of this page changes when we do, and where a change materially affects you we will give at least 30 days’ notice by email to the organisation’s administrator before it takes effect.

Questions about these terms, about fair use, or about what a plan would cost your organisation go to info@cloudversa.io, or through the contact page. The licence covering the software itself is the end-user licence agreement, and the privacy policy covers information.