End-user licence agreement

For as long as your organisation’s account is in good standing, we grant you a non-exclusive, non-transferable, revocable, worldwide licence to access and use the CloudVersa applications your organisation has installed, for your own internal business purposes.

The licence is granted per seat. A seat is one named individual — not a job title, not a shared mailbox, and not a group of people taking turns. A seat may be reassigned when someone leaves the organisation.

CloudVersa is provided as a hosted service. Nothing in this agreement gives you a copy of the software, a right to install it on your own hardware, or any right to the source code.

You may not:

• copy, modify, translate or create derivative works of the software, or attempt to reverse engineer, decompile or disassemble any part of it, except to the extent the law says that restriction cannot apply;
• resell, sublicence, rent, lease, time-share or otherwise make an application available to anyone outside your organisation, or use it to provide a service to a third party as though it were your own;
• share a seat between people, or use one set of credentials for more than one individual, in order to avoid buying the seats your organisation needs;
• work around, disable or interfere with any limit, access control, authentication step or metering in the software;
• use automated means to extract data at scale from an application, or use an application as general file storage or as the backend for something else;
• probe, scan or load-test the service, or attempt to gain access to any account, organisation or data that is not yours;
• remove or obscure any notice of ownership, or use our name, marks or design to suggest an endorsement we have not given;
• use an application to store or transmit anything unlawful, or anything you do not have the right to hold.

Volume and use are also subject to the fair use policy in the terms of use.

The information your organisation puts into a CloudVersa application is yours. That includes the records you create, the files you upload, and anything imported from a service you choose to connect. Nothing in this agreement gives us ownership of it.

You grant us only the permission we need to run the service for you: to store your data, process it, transmit it, back it up, and display it to the people in your organisation you have given access to. We do not sell your data, and we do not use it to advertise to you or to anyone else.

You are responsible for having the right to put that information into the software, and for what your organisation’s people do with it.

An application may let you connect an outside service you already use — an accounting package, a mailbox, a payment provider. Those connections are made at your direction and are optional.

When you connect one, you authorise us to exchange the data that connection requires, in both directions, for as long as it stays connected. That outside service is operated by someone else under their own terms and their own privacy policy, and we are not responsible for what they do with what they receive. You can disconnect it at any time, which stops any further exchange but does not undo what was already shared.

CloudVersa is provided as it is and as it is available. We do not promise a level of uptime, a response time, or that the software will be uninterrupted, error-free, or fit for a particular purpose, and we make no warranty of any kind beyond what the law requires us to give.

We make no claim that CloudVersa has been assessed against any security or compliance standard. Where we have not had something audited, we will say so rather than imply otherwise. If a standard matters to your business, ask us before you rely on it.

We may change, suspend or withdraw a feature. Where a change would materially reduce what an application does for you, we will tell the organisation’s administrator first.

Keeping your own copies of anything you cannot afford to lose remains sensible, and remains your responsibility.

You may stop using an application at any time, and the organisation’s administrator may remove it or close the organisation.

We may suspend or end access where an account is used in breach of this agreement, where use is unlawful, or where continuing would put the service or other customers at risk. Except where the problem is serious enough to need immediate action, we will raise it with the organisation’s administrator first and give a reasonable chance to put it right.

When an organisation’s access ends, the licence in this agreement ends with it. We will not delete your organisation’s data for at least 30 days afterwards, so there is time to ask us for a copy. Ask at info@cloudversa.io and we will provide one.